Job Ref: 213152324

Date: 2021-02-09 09:24:37

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Call Desk Administrator

* 12 hour shifts – 4 on 4 off

* Days and nights 6am to 6pm and 6pm to 6am

Our client is growing and they need a new call desk administrator

The duties include:

Logging calls for customer breakdowns and coordinating engineers

Provide technical assistance where possible, if not escalate when necessary

Record accurately and update in-house systems

Hand over all cases when the nest shift takes over

Support and be a big part in the bigger team

What you need;

Ability to self-motivate, work on your own and prioritise your work load is essential for this role.

It literate (Word and Excel)

If you have experience in working in this environment and a positive can-do attitude then this could be your next role

If you are interested in this role, do click apply and we will be happy to hear from you

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