Job Ref: 214697318

Date: 2021-09-20 11:00:14

Apply Now

CUSTOMER SERVICE ADVISOR (FRAUD TEAM)

At Nouvo Recruitment we work alongside an Outsourcing Financial Services company to find the ideal candidate to progress within their business and with training become a Fraud Analyst.

The Role;

* Taking a high volume of calls from customers

* Dealing with potential fraud activity on customer accounts

* Responsible for research and resolution for the customer

* Requires detailed research including phone calls to merchants, cardholders, and others as appropriate.

* Work within finance industry regulations and practices

* Compliling written responses.

Skills;

* Financial background experience

* Experience within a Call Centre

**DBS and Credit checks will be undertaken prior to acceptance**

Due to a very high number of applications we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours please assume that you have been unsuccessful on this occasion. Your CV will be registered with us and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Nouvo Recruitment wishes you the best of luck in your job search.

Nouvo Recruitment Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK

Apply Now