Job Ref: 213919514

Date: 2021-06-07 21:58:02

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Aftersales Coordinator

Permanent

£24,000 – £26,000 plus benefits

Milton Keynes

If you are excellent at managing deadlines, working under pressure and can use your initiative to get through the busy and varied workload, then this could be the role for you!

Role Responsibilities:

Preparation and processing of customer quotes.
Processing orders, purchase orders, invoices, repairs, inspections and installations.
Management of Key Customer accounts and attending Customer meetings when required.
Scheduling of inspections, claims and installations.
Efficiently coordinating the Engineers calendars, optimising time and location based on territory.
Responsible for warranty claims and supporting the company when recalls arise.
Efficiently reporting outstanding issues to the team to resolve cases.
Handling customer complaints via email or phone with the upmost care and attention and in line with KPI's.
Any other adhoc duties supporting the department.

To be considered for this role, you must have:

The ability to handle multiple tasks in a fast-paced environment.
A desire to resolve problems calmly and efficiently.
Confidence when working independently, taking ownership and managing tasks from start to completion.
A good team spirit.
The ability to think outside the box and contribute ideas to continuously improve processes within the department.
Strong communication skills with the ability to adapt to change.
A professional demeanour.
Excellent attention to detail.
Willing to work flexibly to suit increased workload.

Aftersales Coordinator role advertised: 7th June 2021

If you feel you have what it takes to be the Aftersales Coordinator, please apply today because we'd love to hear from you!

WE WOULD PREFER YOUR CV IN WORD FORMAT

Ascendant Recruitment is one of Milton Keynes and Northampton's leading recruitment companies, with PA/Administration, Customer Service, Human Resources, Finance and Temporary divisions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current vacancies please visit and like/follow us on Facebook, Twitter and LinkedIn.

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