Job Ref: 213203256

Date: 2021-02-17 16:49:52

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Overview: Our well-established client is a key player in their field. Even with their substantial growth over the years they have retained their culture and ethos

They are looking for a Administrator /Customer Service Coordinator to join their team – processing customer and supplier orders. You will be the point of contact between your suppliers and customers, processing orders, ensuring delivery requests are met and that your customer needs are successfully managed.

Duties will involve:

* Create and update orders and delivery requests in accordance with the Company’s procedures

* Develop and maintain good and effective working relationships between customers, suppliers and sales staff

* Ensure prompt action and progress of call offs and queries received from customers suppliers and sales staff.

* Check customer and manufacturer acknowledgements. • Notify availability concerns to sites and sales staff.

* Prepare and issue quotes to customers as requested.

* Experience of business to business customer support and administration of orders once they have been placed

* Demonstrable experience of sales order processing using sales order processing systems

* Excellent telephone call handling skills

* Experience of dealing with orders through to delivery

* Must be well organised with the ability to respond promptly

* Good skills in Outlook, Word and Excel

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