Job Ref: 215365995

Date: 2021-12-11 14:20:30

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Lace Hill Manor is operated by Maria Mallaband and is the second addition of the exciting role out of state-of-the-art care homes. A 62-bed private care home designed for residential, nursing and dementia care currently under construction in Needlepin Way, Buckingham, and is set to open in Spring 2022. Everything at Lace Hill Manor will be led by the people that live and work in the home – they will be involved in every decision.

The team at Lace Hill Manor pride ourselves on doing things differently and we are looking for superstars who will go above and beyond; people who embrace change and want to be part of something fresh, exciting, and fun. If you would love to become part of our team then we would love to hear from you.  

As an Administrator for Lace Hill Manor you will be part of the care team and as such will have some contact with residents, family members and other visitors. The Administrator must maintain a friendly manner when working with or near residents, relatives and visitors.

The Administrator must maintain confidentiality about all issues discussed in the office regarding residents, the Home and staff and must never discuss any of the issues outside of the Home.

Main duties:

Promote the Company Mission Statement at all times.

To work closely with Care Manager, assisting in any matters arising, maintaining continuity in day-to-day running in Managers absence and ensuring Manager is aware of all relevant information.

Deal effectively with all enquiries by residents, Head Office, Social Services, Regulators and sales representatives, and any other outside agencies.

Issue Offer of Acceptance letter and contract to new residents/families and attach to system.

To complete the Residents’ Monthly Audit accurately and within the timeframe given to ensure the accurate billing is produced.

To ensure that all payments received are recorded in the appropriate way and information communicated to Head Office staff.

Assist with the care and safe keeping of resident's personal property and property belonging to the Home.

Responsible for maintaining the Home’s Petty Cash, along with the Home Manager.

Record all purchases on the company credit card, upon receipt of statement, collate all receipts along with authorisations and return to Head Office within specified timeframe.

Type out any letters etc., at the request of the Care Manager or the Person in Charge.

To assist in dealing with any relatives/residents/staff complaints and seek the assistance of the Care Manager.

To assist in end to end recruitment processes

To assist with the induction of new starters, ensuring they are welcomed in to the team. Informing the People Champions of any offers made/new starters.

Assist in HR Processes like absence reports, update records in relation to sickness , absence, holidays, ensure disclosure and right to work information is kept up to date and assist in rolling out document updates.

Working accurately to deadlines set for daily, weekly and monthly tasks and reports within the home and for Head Office.

Maintain good housekeeping of all systems ensuring current status at all times i.e. E-Learning, DBS, Careblox and Income Processing.

Archiving relevant documentation in line with company policy and procedures.

Experience

Demonstrate basic computer knowledge, specifically use of Word, Excel and email.

Have good organisational skills and be able to manager time and workload effectively in a fast-paced environment.

Have a general knowledge of payroll and financial processes.

Able to demonstrate an ability to manage pressure, prioritise tasks and communicate effectively at all levels.

Genuine interest in working in a care environment.

Our Benefits;

In return for all of this you will receive a competitive salary package plus:

Training support and development opportunities

5.6 weeks annual leave

Fully funded training

Simply Health cover after one year of service, inc. cashback on medical and dental expenses

Perkbox – a range of discounts and free monthly offers for a variety of high street shops and restaurants

Car through salary sacrifice

Cycle to Work scheme

NEST pension plan

Nurse and carer referral scheme

Rewards for 5, 10, 15, 20 and 25 years of service

Annual staff recognition through MMCG Care Awards

*Apprenticeship opportunities available

“Maria Mallaband Care Group’s main priority is the welfare and wellbeing of its residents and staff. We have therefore adopted a Group wide policy across all our Homes requiring all new staff to confirm they are willing to receive a [Covid-19] vaccine. Prior to commencing employment, the successful applicant will be required to confirm in writing that they are happy to consent to receiving a Covid Vaccine when available, in accordance with the Government’s UK wide vaccination programme and that they are not aware of any reason why they would should not consent. We are happy to answer any queries any applicant might have about this policy

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