Job Ref: 215080916

Date: 2021-11-04 16:02:02

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Motor Claims Handler – Milton Keynes – Highly Competitive Salary – Full Time, Permanent

Crawford provides a fully-integrated, end-to-end property claims solution managing all aspects of the claims process from first notification of loss (FNOL) to settlement and repudiation through our third party administration specialist, Crawford TPA.

The Opportunity:

Our Motor Claims Handler opportunities are ideal for you to grow into a specialist within a well-established and highly successful Global organisation. We also offer career development with full exam and study support, promotional opportunities and a fully inclusive culture.

Our modern offices are in the heart of Milton Keynes, with a coffee shop on site and comfortable break out areas, we’re just a two minute walk from the MK Centre by good public transport links.

What You Will Be Doing – Motor Claims Handler:

You will be supporting our valued clients in proactively handling a range of Motor claims which can range from road traffic accidents, uninsured loss recovery, third party interventions, personal injury, key theft and property damage.

This role involves speaking with the insured, third parties and suppliers to gather all information about the claim, checking policy information and cover. Some claims may require Locus report reviews, instruction, management and monitoring of external service suppliers and further investigation in partnership with your colleagues in specialist areas of the business.

It’s essential to put yourself in the shoes of the policy holder, appreciate each situation differently by investigating each claim with tact and a calm manner, establish the facts, policy details and work towards a resolution to ensure swift settlement whenever possible.

About You:

Previous motor claims handling experience is an advantage, but we’d like to hear from you if you have a similar commercial claims background
A keen interest in learning client servicing skills
A problem solver who relishes challenges and provides solutions
Good negotiation skills – for arranging appointments, alternative accommodation and explaining information
Strong relationship building skills
Understanding what matters to the customer and putting this first
Good IT skills with a keen eye for detail
Ideally hold an insurance qualification, but we’ll support and fund you to gain this if not
Flexibility in travelling on adhoc occasions for training and meetings

Benefits:

Highly competitive salary
25 days holiday
Additional day off for your Birthday
Company pension
Dental plan
Exam support and career progression
Employee assistance programme plus other excellent benefits you’d expect from a leading global organisation

Due to the nature of our work, this role is subject to a satisfactory basic DBS check.

Crawford & Company actively supports Equal Opportunities and embraces Diversity and Inclusion. So what are you waiting for? Apply today, we’re looking forward to your application

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