Job Details
About the role
To provide customers (UK/Expat/International) with a full advice and recommendation service for Home Finance. Working in accordance with the Banks values, scope of service, regulatory and compliance requirements whilst maintaining excellent customer satisfaction. To source and progress Regulated (Home Purchase Plan) and Non-Regulated (Buy To Let) home finance applications through to completion.
Key responsibilities
Generate telephone appointment activity in order to achieve new business goals and track potential customers and follow up enquiries.
Recommend the most suitable product, term and payment method to suit the customer's needs, priorities and circumstances
Provide a high quality service to customers in a compliant manner
Complete extensive due diligence on home finance applications adopting a host of credit assessment skills to recommend the basis on which risk is taken.
Development of existing customer relationships to ensure business retention and growthSkills required
Previous experience in a Mortgage advisory capacity (minimum 12 months)
Candidate must have competent adviser status
Experience within the specialist Buy To Let mortgage sector.
A detailed understanding of banking credit processes
Proven ability to extract key financial information for individuals, partnerships and companies
Excellent telephone manner
Computer literate with an ability to work with common IT platforms
Team player and excellent relationship builder
Driven, self-motivated and enthusiastic.
Additional Details
We offer highly attractive reward package; the typical benefits include:
25 days holiday entitlement increasing with service
Pension Plan
Private medical insurance
Group dental insurance
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