Job Ref: 212912877

Date: 2020-12-16 14:23:42

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Customer Service Advisor – Start January!

Interaction Recruitment are currently working on behalf of a dynamic and exciting well-established business based in Milton Keynes, MK7. Our client is based just outside of the city centre and are a global leading provider in financial services, if the below role interests you click APPLY NOW!

Information:

You will receive a 4 weeks in-house training in the use of the company’s computer systems, which will enable you to help customers with their banking enquiries.

The chosen candidate MUST be able to pass pre-employment screening and security vetting.

Telephone Banking Advisor

Key Responsibilities:

Aiding with balance requests, password set up and all general customer requests for information concerning the product

Dealing with all complaints in accordance with the internal complaint’s procedure

Logging any resolved complaints or escalating and unresolved complaints

Escalating any potential problems and feedback from customers to the management team

Resolution of non-technical queries

Key Skills, Knowledge and Experience:

Previous experience of working in a customer service role

Excellent communication skills

Be competent using a PC/keyboard

Be enthusiastic and flexible with the ability to work as part of a team

Hours & Pay:

Monday to Sunday between 8am to 8pm

Salary: £18,720 / £9 per hour.

40 hours per week

Employee Benefits:

A fantastic benefit package!

A competitive salary

29 days holiday, including bank holidays (With the option to buy/sell an additional 5 days)

Peoples Pension scheme

Childcare voucher scheme

On-site canteen

Eye Care Vouchers

Medi Cash Plan (On completion of 6-month service)

If you are interested, please apply now.

INDCCP

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