Job Ref: 215218513

Date: 2021-11-22 09:34:34

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Join our community.

At Santander we're driven by our purpose – to help people and businesses prosper. We help our customers at the moments that matter most and champion businesses to help them to grow sustainably. That's why we're building a community to be a digital bank with a human touch and deliver an outstanding customer experience living our values of Simple, Personal and Fair.

This role sits within the fulfilment side of the department, supporting with processing and queries relating to mortgages from offer, funds release to completion.

The difference you will make.

Completing a series of procedures and routines to ensure the accurate processing of transactions via letter and email in line with relevant Company procedures and Service Level Agreements.
Resolving standard queries / non-complex issues by letter, with reference to established frameworks and procedures
Retrieving, reviewing, and storing large files on a daily basis – this equates to 60% of the working week
Ensuring that records are accurately updated for all transactions to meet Company requirements
Supporting agreed team targets by covering any gaps in delivery across teams in the best interest of the department and process effectivenessWhat you will bring.

A good understanding of PC programs and different applications
Driven, resilient and self-motivated to drive operational excellenceWhat else you need to know.

This is an 18-month fixed term contract position

The working hours will be 35 hours across Monday-Friday 8am-6pm for full time however we would welcome part time hours

You'll be working in our Milton Keynes centre

Given the recent impact of the Coronavirus outbreak we will be conducting all interviews via telephone or video-conference where possible,

At Santander, we each take personal responsibility for managing risk by embracing the I AM Risk framework – to Identify, Assess, Manage and Report risks, and to continuously build a deeper understanding of the risks we face. It is an important part of our culture at Santander and we will provide you with knowledge to help you manage risks in your role.

#ThePlaceToBeYourself – Everyday Inclusion at Santander

We are committed to making sure all our colleagues feel they belong and are supported to succeed. Our customers come from a wide range of backgrounds, and so do our people, so we welcome applications from across society.

You can find out more about how we're embedding an inclusive culture that encourages our people to bring their full and authentic selves to work on our Inclusion and Belonging page here.

How we'll reward you.

As well as a competitive salary, you'll enjoy a benefits package that you can tailor to your needs. For part-time / contract roles, your salary, bonus (where eligible) and certain benefits will be prorated to reflect your working hours / contract duration.

Starting salary of £17,029
Flexible Benefits Allowance of £500
Pension with generous contributions of up to 12.5% from Santander, depending on your own contribution and length of employment with us
25 days' holiday plus bank holidays, with the option to purchase up to 5 contractual days per year
Voluntary healthcare benefits at discounted rates such as private medical insurance, dental insurance, healthcare cash plan and health assessments
Benefits supporting you and your family, such as death-in-service benefit, income protection, and voluntary life assurance and critical illness cover
24/7 access to an online employee discount platform
Share in Santander's success by investing in our Sharesave and Partnership shares plans
Support your favourite causes through charitable giving and our community partnershipsFor more information about our wide range of benefits and family friendly policies visit our website.

What to do next:-

If this sounds like a role you're interested in, then please apply

Apply Now