Job Ref: 214627716

Date: 2021-09-10 09:17:35

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Customer Administrator

An exciting position has become available for a full-time Customer Administrator. The successful candidate will earn £20k – £25k depending on experience.

This is a remote position, the candidate will work Monday to Friday 9am-5pm.

The employer is looking for a special someone who gets a genuine buzz from providing excellent customer service to their existing Education customers.

Role Requirements

Excellent communication, interpersonal and organisation skills.
Good numeracy and literacy with the ability to write documents in a professional style.
Be a ‘people person’ with great communication skills – a competent relationship builder.
Methodical, organised approach to the role with the ability to work to deadlines.
Role Responsibilities

Provide admin support to the Product Specialists.
Resource planning and diary management for Product Specialists – booking demonstrations and project meetings.
Provide and produce information, prices and relevant updates to customers.
Maintain customer records on CRM and Sage subscriptions module.
Manage enquiries from Sage by arranging demonstrations/calls with Product Specialists and organise the paperwork for them to become a customer.
Keep colleagues informed of any customer changes.
Send out invoices to Sage for Education sites switching support and on-going renewals.
Reconcile Sage invoices against Sales Orders, obtaining credits where required.
Credit control.
Company

Our client is a Sage Business Partner that sells, supports and develops Sage accounting software.

They are proud to provide a full range of Sage 200 products and services to many types of businesses.

The company have achieved Sage Business Partner of the Year 2020 in recognition of their services, support and reputation in the industry.

Having realised considerable achievements, the business is on a journey of growth, so this is an exciting time to join them.

Why should you apply?

The chance to join a well-established company
To join a fantastic team
To showcase your knowledge and skill set
If you’re the ideal candidate our client is looking for, please send your CV by clicking the APPLY button

Keywords: Admin, Administration, Customer Administration, Administrative, Clerical, Customer Service, Customer Support, Administration, CRM, Sage, Sage Business Partner, Product Specialist, Education Sites, Sales Orders

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