Job Ref: 213638772

Date: 2021-04-28 13:58:56

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Our Milton Keynes based client is looking for an organised and proactive Accounts and Claims handler to join them on a full time, permanent basis.

Position: Accounts and Claims Hander

Hours: Full time, Monday to Friday

Salary: DOE

The job will involve…

* Day to day liaison by telephone, email, post & fax with clients.

* Confirming all action taken to both client and insurer in writing.

* Undertaking to keep up-to-date with all insurer application forms and processes.

* Keeping client policy details current and correct in both the database and the paper/electronic client file

* Monthly membership reconciliations

* Excess claims settlements

* Dealing with invoices and invoice queries on behalf of client and insurer

* Ensuring best possible customer service is provided to clients and that any issues are escalated to management promptly

* Assisting the AM with tasks such as, chasing and logging renewals (groups) going out to quote, renewal confirmations, checking quotations

* Answer claims calls, authorise claims, decline claims, contact hospitals to arrange fixed price packages, refer to Trustees for authorisation, deal with hospital queries.

* Process Invoices

The Person will…

* Have some experience of working in a similar role

* Have a professional and efficient manner about them

* Possess excellent presentation and organisational skills

* Communicate in a clear and friendly way

* Work in a confidential and discreet manner with a degree of autonomy

* Have the ability to manage their own workload efficiently

* Respond quickly to requests

* Possess excellent attention to details and some experience of problem solving

* Have a flexible approach to their work whilst using their own initiative

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