Job Ref: 212854724

Date: 2020-12-03 14:59:18

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Through a consultative approach, the Sales executives understand that the customer is at the heart of everything they do and have a natural ability to engage and build trust, quickly establishing needs and taking responsibility for matching the right products and services, resulting in both sales and driving repeat business.

Responsibilities:

* Assists customers by helping them select products and promoting products and services in an informative, engaging and professional manner

* Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.

* Provide all customers with an exceptional experience by demonstrating in-depth knowledge of our products

* Provided a professional and positive approach to any customer queries or requests

* Ensure orders are accurately entered and processed using our internal system

* Greets and receives customers in a welcoming manner.

* Responsible for Registrations of Interest received online and Telesales

* Responds to customers’questions.

* Provides outstanding customer service.

* Documents sales by creating or updating customer profile records.

* Manages financial transactions.

* Assists with inventory, including receiving and stocking merchandise.

Skills, Experience and Knowledge Required:

* Ideally retail experience in a telecoms, broadband or utilities industry

* Experience of working in a targeted sales environment

* Excellent customer service

* Be resilient in times fo challenge and change

* Naturally competitive nature

* Is an advocate and passionate about the brand and values of the organisation

* Self-Motivated

* Determined and driven

* Excellent verbal communication skills

* Team player

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