Job Ref: 215662871

Date: 2022-01-26 16:03:17

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Lynx Recruitment are looking for a Checkpoint Support Engineer to join a brilliant technology solutions business and trusted partner to names like Apple, Microsoft, and Adobe.

They are offering a growing portfolio of services including software licensing, cyber security, and IT infrastructure, we give our technical teams the tools and support to make exciting things happen.

Do you want to make change happen by joining a team that never stands still?

* As a Checkpoint Support Engineer, you’ll be working within our Networking & Security Support Team providing 2nd/3rd line technical support.

* As Checkpoint Support Engineer, you’ll be responsible for:

* Diagnosing and resolving incidents to their conclusion, ensuring adherence to agreed SLAs and escalating to partners or vendors where required

* Designing, reviewing, validating and implementing configuration changes on behalf of customers to ensure their desired outcome is achieved

* Taking the technical lead on any Check Point related issues for customers and ensure knowledge share with the wider team

What we need from you

* Excellent testing, troubleshooting and analytical skills to isolate problems and implement solutions

* Minimums CCSA qualified

* Previous experience with ongoing support and configuration of Checkpoint applications enterprise deployments

* Strong verbal and written communication – must be able to effectively communicate with all levels of the organisation and customers

* Experience in the IT Support industry, preferably in a Managed Service environment

Please note, you’ll be put through SC clearance upon hire, so you’ll need to possess either an existing SC clearance or be willing and eligible to undergo the vetting for such clearance. This role is working 50/50 home and office based

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