Job Details
Job Ref: 214368457
Date: 2021-08-05 12:15:13
This is a fantastic opportunity for an Internal Account Executive to join a well-established and successful company in Marlow. Looking after some of the company’s strategic accounts, this role will suit someone with the following skills;
* Strong account management background
* Analytical
* Proactive
* Assertive
* Works well under pressure
The Internal Account Executive will manage a wide range of accounts whilst providing excellent service to ensure all queries are resolved efficiently and within the agreed service level commitments.
Main responsibilities;
* Customer Service
* Reporting
* Relationship building
* Sales support
* SLA and adding value
* Problem solving
* Complaints
* Projects
Skills and experience;
* Articulate with excellent communication skills
* Flexible and adaptable
* Ability to handle complaints professionally and efficiently
* Good organisational skills with the ability to prioritise/ multi-task/ problem-solve/ analyse data
* Ability to work as part of a team, demonstrating a “hands-on”, “can do”, “will do”, attitude
* Self-motivated with the ability to work with minimal supervision, working to deadlines whilst maintaining a high level of accuracy
* IT literate
This role is paying £21,000 – £25,000 DOE plus bonus scheme earning up to 10% of salary and please note the working hours are as follows;
Monday – Friday (8:30am – 5pm / 9am – 5:30pm / 9:30am – 6pm) on a shift basis and currently working 2 days a week in the office / 3 days a week from home with a laptop provided
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