Job Ref: 215939639

Date: 2022-03-02 14:31:16

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Working for a medical services company, you will be responsible for delivering excellent customer service for all our patients. Ensuring that you are proactive in your approach to your work and patients. The main tasks will involve managing your own database of patients and you will be required to call each of your patients on a regular basis to ensure they have enough supplies and are happy with our service offering. You will be expected to respond to all queries efficiently, effectively and within the department's service level commitment. You will provide patients with product information so they can make an informed choice on what product is suitable for them. You will also be expected to carry out general administration

Ideally you will have a proven track record in customer service environment working with high volume calls.

You will have excellent communication skills and a high level of flexibility.

You will be a good listener, a strong team player, be able to work to deadlines and have the ability to demonstrate empathy over the phone.

This is an excellent opportunity for a strong customer service assistant to join an outgoing and friendly team, with excellent benefits

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