Job Ref: 213710682

Date: 2021-05-10 09:43:59

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One of our most prestigious clients has just released an excellent opportunity for a Water Operations Scheduler
With 25 years industry experience You will be working for one of the world's leading water experts. Reporting, to the Water Operations Manager you will support the Operations Team in ensuring the efficient, cost effective and safe delivery of all operational services for our commercial and public sector customers.
*Permanent, Full time
*Location: Iver, Buckinghamshire (Partial remote working from home is also an option)
*Salary: (dependent upon experience)
*Immediate Start.

DUTIES:
-Logistics Support
oScheduling of works
oBooking of appointments with customers
oIncoming call handling
oLiaison with engineers & contractors
oJob handling (Raising / Updating / Closing projects with software system)
oGeneral project administration
-Survey support, including
oData entry and data capturing
oGuided survey analysis
oAssessment for missing information

-Client Liaison
oRequesting meter reads
oRequesting information
oTelephone surveys

-Other general tasks
oStock management and tracking
oDesktop Researching
oAdministrative duties

ESSENTIAL EXPERIENCE and REQUIRED SKILLS:
Essential
– Background in Engineering/Facilities Management/Water Treatment/Water Supply.
– Experience in an administrative role / duties
-Experience within a Business to Business Opportunity
– Speak English to native standard.
– Excellent telephone manner with good diction.
– Thrive in a fast-paced working environment while being a team player.
– Good communication skills, both written and verbal.
– Ability to confidently liaise on the telephone with a variety of professional levels; incl. customers, managers, contractors, suppliers, engineers etc.
– Good IT Skills; knowledge of Microsoft Office – good Excel skills are required.
– Excellent attention to detail.
– Excellent organisational skills and the ability to multi-task is advantageous.
– Proactive, self-motivated and a willingness to learn and grow with the company.
Desirable
– Experience in energy or water management industry.
– Experience in telesales / customer service.
– An aptitude for various IT applications is advantageous (previous experience with CRM systems is a plus, although not essential as training will be provided).

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