A brilliant opportunity for an experienced Branch / Store Manager within the building materials/trade sector to join our clients flooring supplies company as an Operations / Depot Manager.

OPERATIONS / DEPOT MANAGER

The Operations Manager is responsible for the implementation and delivery of the operational strategy and gross profit targets for the business and is also responsible for the health and safety, staff development, customer satisfaction, cost control, quality and ongoing development of the business.

Responsibilities:

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Implement the strategic plans of the business – developing and translating strategy for the business into clear operating plans that reflect the longer-term objectives and priorities of the business, for sign off by the Managing Director, and then responsible to implement these effectively

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Support and coach teams, ensuring the development and implementation of any necessary corrective actions, in order to meet short and long term business objectives.

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Embed the business vision, culture and values in the organisation. Champion these and act as a role model continuously striving to improve the alignment of the company and staff to these.

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Establish and meet targets in business performance including the introduction and maintenance of accreditations, H&S, and operating costs

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Monitor the performance of the business. Identify, report and act proactively upon forecast/budget deviations.

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Maintaining the operational performance of the business

Key Competencies:

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Proactively identifies business needs and decisions that must be taken and the full impact of these within the business.

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Defines challenging and realistic goals, and provides clear direction, commitment and focus in achieving them.

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Collaborates effectively in the business, both with stakeholders and staff.

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Builds strong teams through developing current staff and successful team building

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Knowledge of the construction market/ideally flooring trade, and an understanding of

customers’ needs and pain points

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Knowledge of the market issues relating to the business that may impact on future

operations

Attributes Required:

* Has an eye for detail, is able to monitor performance, and think analytically

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Commercially and financially astute

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Able to judge and take appropriate risk

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Fast-moving and able to implement a system and process improvement quickly

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Possesses personal and professional qualities to establish credibility and respect. Able to

build strong relationships with the stakeholders and staff throughout the business

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Takes personal responsibility for personal performance

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Skilled in developing business processes and procedures contributing to a culture of

continuous improvement

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Able to deliver business vision and operational effectiveness through team building and performance management. Committed to coaching to develop performance

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A self starter, capable of managing and delivering multiple work streams

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Comfortable working under pressure and to tight deadlines, while managing changing priorities

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100% adherence to the company values

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Total respect for the ethos of the company owners

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Has an entrepreneurial spirit and a willingness to roll up his or her sleeves and do what is

necessary to guarantee the success of the company

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Able to hold people accountable to their responsibilities and KPIs.

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Adept in managing the relationship with the family members and shareholders

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Holding all information relating to the business or owners in confidence and not divulging to

third parties