Job Ref: 213051276

Date: 2021-01-20 15:16:07

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Job Title: Team Leader Responsible to:
Support and provide hands on support to our service users whilst also providing a line management link between support staff and Senior Support staff and taking on day to day leader responsibilities in our teams.
The post requires the responsibility of adhering to Charter, values and Statement of Purpose. Team Leaders will provide emotional, education and physical support to service users and will act as a role model treating service users with respect, dignity and equality.
Job Summary

To manage and monitor the daily running of the home and be responsible for allocating duties on shift. Ensure that the Support Workers carry out their duties and responsibilities, with guidance and support and provide mentoring to support staff where necessary.
To ensure that service users’ needs are fully met and that they are fully involved in all aspects of their lives and to encourage individuals to be as independent as possible.
To utilise assurance reviews to ensure that all required care standards and legal requirements are met. When internal audits identify correction, these are actioned and recorded within the agreed time scale.
To monitor and manage all administration requirements within the home, under the supervision of the home manager.
To work in a multi-disciplinary setting to ensure that best interested are identified for each service user and plans are established to meet them.
To be responsible for all allocated financial resources.
To manage support staff and be involved in recruitment, promotions and disciplinary procedures when required.
To liaise with external professionals and bodies including CQC, Social services and health professionals.
To undertake annual appraisals and support staff supervisions in accordance with company policy and CQC requirements.
To be involved in the assessment process with Care’s social worker and assist with all transactions for the home.
To work in partnership with the Home Manager to achieve the best outcomes for the home. Main Duties and Responsibilities:
To ensure that the individual needs of all service users are met on a daily basis and that all appropriate meetings are held and recorded as required.
To ensure that all accurate and current records are maintained for each service user and that effective contact is maintained with other professionals involved.
To be responsible for allocation of roles and tasks during a shift and to maintain its effective operation at all times.
To manage the skill development of every individual accessing the service, enabling them to make informed choices, encourage them to try new activities and assisting them to take measured risks when appropriate.
To ensure that the service provision is underpinned by a commitment to Care’s charter and Equal Opportunity policy and procedures.
To support the Home Manager with the overall responsibility of a balances and efficient staff rota and manage the fair distribution of overtime when available. To ensure that staff hours are worked and annual leave, sickness and training and adequately recorded and submitted within agreed time scales to head office.
To be involved in the recruitment process and appointment of support staff at the home in accordance with CQC guidelines and ensuring the minutes are written and distributed within agreed timescales, in the absence of the Home Manager.
To actively promote a person-centred approach to support every service user.
To monitor additional areas of responsibility for each staff member.
To be responsible for monitoring and attending all service users reviews and monitoring any follow up action required.
Ensure that adequate and appropriate security systems operate within the home.
To ensure compliance with the Health and Safety Act and Regulations, Care Standards Act and General Social Care Council’s code of practice in accordance with Support’s policies and procedures.
To follow and act in accordance with all relevant legal legislation and inform staff of changes where appropriate.
To ensure that fir drills and tests are carried out and recorded on a regular basis.
To keep and update training profile on every staff member and identify their training and development needs in conjunction with the home manager.
To offer professional supervision and support to Staff as required.
To be responsible for ensuring that the home if kept to an acceptable standard. To monitor the condition of the home and ensure that maintenance and security concerns are reported promptly to the Home Manager and there is a safe working environment for employees.
To liaise effectively with all family members and ensure that they’re informed of relevant meetings, reviews or company events.
To work in partnership with behaviour analyst and communication consultant and promote their work within the team for the benefit of service users.
To be available for consultancy in emergency situations and to be responsible for on-call duties with other members of staff.
To ensure that service users and staff are enabled to make formal complaints in accordance with policies.
To ensure that service users are involved in decisions that may affect them.
To give a high Profile to staff motivation, clarity of expectations and team development.
To carry out spot checks during both day and night shifts to ensure staff compliance and service users receive the best standards of provision possible
• To carry out sleep in duties.
In an emergency the post holder may be required to work at another project within. (Dependant on COVID regulations).
To ensure that the home manager is fully informed about the day to day running of the home and specific needs and difficulties are identified and communicated

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