Job Ref: 215427026

Date: 2021-12-22 12:36:12

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My client, a well established business are recruiting for a Sales Assistant for their branch is High Wycombe

5 days per week, 37.5 hours per week.

Mon – Sat 09.00 – 17.00

Sun 10.00 – 16.00 (not currently opening Sundays but may again in the future)

Sales Duties

Deliver excellent customer service that exceeds all customer’s expectations
Approaching customers and ensuring that they are dealt with efficiently, courteously and as promptly as possible.
Dealing with customers’ orders and queries in a confident, efficient and professional manner
Comprehensive product knowledge 
Wherever possible, identifying improvements to processes to enhance customer service, reduce costs, improve margin etc.
Matching the needs of the customer to the best product available, remembering upselling and stock levels.
Ensuring all deliveries are checked off accurately, promptly and that relevant paperwork is passed on efficiently and quickly.
Resolving any customer issues/enquiries to a satisfactory conclusion.
Keeping paperwork precise and clear so that tasks may be followed by colleagues 
Create effective, up-to-date displays in the showroom, ensuring that all products are clearly coded, priced and kept clean and well presented.
Ensure specific customer requirements are processed efficiently, promptly and to meet delivery promise.
Ensure all promises made to customers are realistic, achievable and are completed.
Be prepared to deputise effectively in the absence of the Branch Manager or Assistant Manager

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