Job Ref: 214519857

Date: 2021-08-26 10:54:25

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Sales and Customer Service Assistant

We are recruiting for a Sales and Customer Service Assistant in our High Wycombe head office / warehouse facility. The ideal candidate will have experience within a sales administration environment as well as clerical experience. We are looking for a keen and reliable employee who can demonstrate a professional work ethic within a growing organisation.

Sales and Customer Service Assistant Responsibilities:

• Sales order processing in a timely fashion
• Process customer invoices in a correct and timely fashion
• Accurately pulling data and running various reports to assist with business functioning using excel
• Dealing with correspondence and phone calls
• Dealing with customer orders, queries, and complaints
• Maintaining product pricing
• Accurately maintaining filling of sales related documents
• Assist in debt management on customer accounts
• Maintain digital platforms
• Assist Supplies and Finance Assistant Manager with month end processes
• Maintain product price lists
• Build relationships with new customers using voice and digital platforms
• Maintain existing customer relationships
• General office administration duties
• Provide product quotes to customers

Sales and Customer Service Assistant Requirements:

• Strong interpersonal skills including: communication, reliability and a positive can-do attitude
• Strong communication skills both written and verbally
• Excellent attention to detail
• Strong knowledge of MS Office functions
• Strong organisation and time management skills
• Valid UK Driving License
• Manual dexterity
• Ability to work under pressure to strict deadlines
• Ability to self-motivate and prioritise tasks to deliver a high standard
• Taking ownership to ensure situation is resolved efficiently and effectively
• Must be able to achieve a minimum of level 2 security clearance for delivery to HM Government contracts, this will include police and financial background checks

About Sasse Facilities Management:

Sasse is a family-run, international organisation. As a provider of integrated facility management services, we have been a competent partner for the real estate industry, for industrial and commercial companies as well as for the aviation and transport sector for more than 45 years. In 2020 there were around 7,000 employees working for the group.

Sasse UK was incorporated in 2006 and is based in High Wycombe with contracts throughout the UK. The company wishes to expand and strengthen their team to the considerable success that it has achieved to date and continue to build a strong profile in the UK market.

Sasse is proud to offer internal growth opportunities including training and personal development.

Location: High Wycombe
Job type: Permanent, Full Time, 08:30-5:00 Monday to Friday
Salary: £21,000 – £23,000 per annum depending on experience

Sasse is an equal opportunities employer.

You may have experience of the following: Telesales, Customer Service, Office Administrator, Sales Administrator, Warehouse Operations, Stock Management, etc.

Ref: (Apply online only)

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