Job Ref: 214509024

Date: 2021-08-25 09:47:19

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Contract: Permanent

* Hours: 39 [Full-time]

* Availability: [Monday – Sunday, Working 5 Days a Week]

* Location: H&M High Wycombe – The Eden Shopping Centre

As a Store manager you are responsible for Planning and achieving the Sales and Profit goals of the store. You lead, coach and develop the Team, promote a safe work environment and ensure a great Customer First Experience.

Sales & Profit

* You lead and secure a customer first experience is delivered within your store.

* You analyse and follow up your Store’s Sales & Profit KPIs and take actions to maximise results.

* Together with your Area Team, you set the hours plan in line with the sales budget

* You, along with your Management Team ensure schedules maximises conversion.

* You prioritise and take actions that have a clear impact on selling.

* You communicate your store’s allocation to the area team to secure and maintain good garment levels.

* You oversee store operations and ensure best practices are followed in store and in line with the Area vision.

* You actively prevent loss and ensure your store team follow guidelines and takes actions if needed.

* You keep up to date geographically and inform your Area Team of potential risks, threats and opportunities related to competitors.

People & Teams

* You ensure our teams have fair and attractive work conditions and promote H&M’s Company Culture & Values.

* You oversee all employee relation responsibilities, legal requirements and H&M policies are fulfilled.

* You recruit, train, development and manage succession for your Store.

* You evaluate and manage the performance of your Team, through dialogues, create development plans, give feedback, follow up and take actions to improve performance.

* You actively work with talent and leadership development in your Store in order to support business needs.

* You communicate regularly to your team on business performance and country, area and Store goals.

* You ensure health & safety; legal and security issues are being handled in accordance with H&M standards and local legislation.

* You ensure employee and customer safety is always top of mind.

* You strengthen our company Culture by promoting daily feedback and coach your Store Team to do the same

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