Job Ref: 212563269

Date: 2020-10-08 14:42:06

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Customer Service Advisor – Call Centre, High Wycombe

Customer Service Advisor – Call Centre: Working in busy contact centre, this is an excellent entry level role for anyone who has had a customer facing role in the past. This can include retail, reception, customer service or call centre work.

Client Details

Customer Service Advisor – Call Centre, High Wycombe

A leading distribution company based in High Wycombe. This organisation has excellent offices, close to public transport and is a great place to learn and develop your career.

Description

Customer Service Advisor – Call Centre, High Wycombe

Working in busy contact centre
Dealing with high volumes of incoming calls
Processing orders
Liaising with third party logistics businesses
Building rapport with regular customers, which can include internal colleagues
Quickly building trust with new customers
Adhearing to SLAs
Solving high volumes of queries

Profile

Customer Service Advisor – Call Centre, High Wycombe

You will be a bright and upbeat individual able to quickly build rapport quickly

You will have had a customer facing role in the past – This can include retail, reception, customer service or call centre work.

You will be happy working in a call centre environment and flourish in a KPI lead environment

You will have good IT skills and be able to use a range of in-house IT packages

Job Offer

Salary circa £24,000 dependant upon experience

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