We are looking for a Concierge member to join the Total Security Management Team; the Concierge member will be based with one of our prestigious customers. This is a permanent role reporting into the Facilities Manager.

Client Details

The client is fast Global Facilities Group, covering the length and breadth of the UK within the Real Estate and Property sector. Due to the expansion of the company and its ability to win a variety of contracts, they are looking for an Concierge member to join the team in High Wycombe.

Description

Main Duties

Working closely with the Facilities Assistant
To work as part of a team to deliver a first-class service within the facility.
To support the Service Level Agreement by ensuring that all Site Support activities are carried out effectively.
To ensure all customer requests are dealt with efficiently and effectively.
Provide labour support to ad-hoc out of hours events.
Internal/external post and courier deliveries/collections.
Support Emergency Evacuation procedures.
To support the review of procedures and processes.
Support with personal emergency evacuation plans (PEEPS) for less abled guests.
Load maintenance jobs on the CAFM system

Profile

An understanding of Audio Visual and IT systems and the ability to explain this accurately to customers.
Computer literate (Word, Excel, Outlook E-mail).
To be able to move heavy / bulky items.
A clear understanding of Health & Safety practices.
Customer focused with the ability to build positive relationships.
Enthusiastic and conscientious approach to all Site Support related tasks.
Clear, strong and confident communication skills.Job Offer

Opportunity for progression, along with great benefits and great interpersonal experience