Job Ref: 213786930

Date: 2021-05-19 12:04:30

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The Role

Gibbs & Dandy – Customer Service Assistant (Yard)

Based: HIGH WYCOMBE

Salary: £22,000-, T0 24,000 depending on experience

Hello and thank you for your interest in our role!

Our branches are busy places, with lots going on inside and out. As a Customer Service Assistant, your role will be essential to keeping our branch and yard running smoothly. From serving our customers in the yard to loading vehicles ready for delivery, and from monitoring stock to growing our sales, you'll be at the heart of our operations. The role is predominantly based outside, which means you'll face the cold of winter and the warmth (hopefully!) of summer, but we'll provide you with the things you need to do the job, whatever the weather!

Working for Gibbs & Dandy, no two days are the same. You will have the opportunity to support and advise customers on our extensive building products and service range – no matter how big or small their project is! You will take pride in being an important part of the Gibbs & Dandy mission to be 'The Most Trusted Merchant in Town'

We've been in the industry for over 175 years so we can proudly say we know a thing or two about providing our customers with the tools and materials they need to complete their building projects. The Gibbs & Dandy team are a family, we value, respect and occasionally have the odd joke at the expense of each other – but what family doesn't? All this makes us who we are – a close knit team on a mission. But we couldn't give our customers a service they can trust without our people, and this is where you step in.

You'll join Gibbs & Dandy High Wycombe. This branch is well-established and busy, with a friendly team of 9 who work hard to offer a great service and excellent product knowledge. We have a sales office, warehouse, shop & counter, and two customer delivery vehicles.

So, what are we looking for?

A genuine enthusiasm for dealing with customers, and a 'customer 1st' attitude
The ability to build strong relationships internally and externally
Accuracy and attention to detail
A positive team player
A full UK driving license, as you'll also need to operate a forklift truck to ensure our delivery drivers get in and out in double quick time.

A forklift licence would be also be an advantage, however it's not essential as we can organise training for you.

What will we offer you?

As part of Saint-Gobain Group, here at Gibbs & Dandy we offer:

A competitive salary
A discretionary bonus scheme
Opportunities for career progression and development
31 days' holiday (including bank holidays), plus the option to buy or sell additional days
A defined contribution pension scheme
Great discounts across high street chains, online stores and holiday agents
Saint-Gobain Life Assurance Scheme
Access to a leading health and wellbeing portal
Sound like the job for you? Apply today to join us on our journey to be the most trusted merchant in town!

I look forward to your application

Thank you,

Jon Wrapson
Branch Manager

For more information about us, check out our website:

Flexibility

The world of work is changing, and at Saint-Gobain we are open to new ways of working in order to attract talented people to our business. We understand that everyone has different needs and commitments. Therefore, we are very open to discuss any flexible requirement or need that you may have for this role. We can't guarantee to meet all requests for flexibility when we are recruiting. But, we promise to listen.

You can find details of our 'Applicant Data Privacy Notice' here: https://(url removed)/sites/(url removed)/files/2021-03/Saint Gobain Applicant UK Ireland Data Privacy Notice Mar 2021 VF.pdf

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