Job Ref: 212452191

Date: 2020-09-16 16:31:05

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Job Title: Security Operations Coordinator

Location: High Wycombe, Buckinghamshire

Salary: £26,000 – 30,000 per annum

Job Type: Full Time, Permanent (Monday to Friday (07:15 to 18:45)

The Company is a provider of security services and are looking to recruit an experienced person to be responsible for managing static rostering and alarm response services.

This is a vital and key business role designed to ensure continuity of service levels, excellent customer service and to ensure the smooth running of operational activities within the business. You will be responsible for the rostering of all sites, and for the work patterns of around 175 employees.

This is very much a hand-on role and they are looking for someone who is not afraid to get involved, handle the ever changing nature of security manning and who can ensure that our mobile and alarm response customers are well looked after.

Job Duties:

Ensuring that manning levels are maintained to contracted levels at all times
Planning for scheduled and unexpected absences and ensuring continuity of cover
Management of a team of controllers & mobile drivers
Performance monitoring & reporting in relation to attendance, patrols & response times
General operational administration
Management of keys, sensitive information and access cards
Managing their patrol and alarm response customers and providing excellent customer service
Management of CCTV systems
Management of subcontractorsKey Requirements:

Experience working with the security industry is preferred
Experience in planning rosters, resources & people
Excellent level of computer literacy including rostering systems & Microsoft office
Ability to work to tight deadline and under pressure
Excellent problem solving abilities
Flexibility to meet ever changing business needs
Excellent communication skills
Outstanding time management & attendance
Experience in manning teams of officers & driversThe successful candidate will be required to undergo standard background checks as per security industry requirements.

Please click on the APPLY button to send your CV and Cover Letter for this role.

Candidates with experience of: Security Operations Coordinator, Control Room Manager, Service Coordinator, Security Scheduler, Control Room Supervisor, Security Officer, Security, Corporate Security Officer, Security Guard, Security Enforcement Officer, SIA Licence, SIA Licenced Security Officer will also be considered for this role

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