Job Ref: 215033471

Date: 2021-10-29 15:56:22

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This leading medical organisation near High Wycombe, Bucks is looking for a new team of Customer Care Assistants to look after their valued patients, many of which are elderly and vulnerable.

Working from either 9-5 or 10-6 Monday to Friday

Ideally you will have some customer service experience and be keen to work in the healthcare industry

You must be an empathetic listener with great communication skills?

This medical organisation currently has a great role available working in their customer/patient services team and the hours for this role are Monday to Friday 9-5 or 10-6

Based just outside of High Wycombe, Bucks

The salary is £19,500 and on top of this there are bonuses and great benefits such as 25 days hols, rising to 27 days plus bank holidays, health care vouchers, pension scheme, life assurance, free parking, modern office facilities with a subsidised canteen

Essential:

Some telephone based Customer Service experience

Upselling or promotional experience ideally

Excellent database skills

Empathy towards patients with complex medical conditions

Analytical and enquiring mind

Capable of managing high call volumes in a busy team environment

Possess influential and persuasive skill set

Excellent telephone manner and communication, oral and written, skills

Able to work under pressure Possess a 'can do’ attitude

Office based role so must live around the High Wycombe, Maidenhead, Marlow area

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