Job Ref: 213921525

Date: 2021-06-08 10:01:25

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The Regional Operations Manager is a genuinely exciting role. You will be a leader who supports and develop our enthusiastic teams.

As the Regional Opertations Manager you will oversee the operations of multiple centres. This involves a relentless focus on enrichment, learning and development, customer service, health and safety and all the commercial aspects of running 2 – 5 centres.

You will provide great development channels for the staff in coordination with our Learning & Development team and also be able to deal with all aspects of HR.

Tying all this together is the Health and Safety knowhow you must possess; ensuring the centre is compliant, risks are sighted and mitigated and licensing regulations are strictly adhered to.

Responsibilities

* Deliver an unrelenting focus on our values – caring, passionate, positive and reliable – throughout your operations

* Coordinate and oversee daily operations at each centre specifically focussing on enrichment, team morale and continual development

* Manage, oversee and mentor our teams to deliver exceptional standards of customer care

* Manage the daily operational challenges

* Project management for capex projects up to £100k

* Own the commercials for each centre

* Weekly and monthly reporting to the Senior Leadership Team

* Support marketing in gaining new customers

* Coordinate logistics

* Manage and mentoring of team

* Oversee rotas, holiday approval and absenteeism

* Manager monthly payroll submissions

* Oversee the recruitment procedure and have the final say on key hiring decisions

* Training and induction of new employees

* Managing and overseeing labour costs

* Mobilisation and running of open days

Ideal Candidate

* A number of years experience managing people across multiple sites

* Ability to build great rapport with teams across multiple locations

* Experience in licensing of some sort

* Proven experience as an Operations/ Regional or General Manager

* Proven experience in managing a teams of 20+ employees at each location

* Proven ability to successfully manage internal and external stakeholders

* Flexibility to attend multiple centres at short notice

* Flexibility to work across a seven day week at short notice

* Experience in planning, budgeting and executing centre development projects

* Proficient IT user

* Excellent communication skills on a variety of levels

What you get in return:

Ideal start date around August 2021

Competitive salary based on the level of experience and weekly time commitment

Competitive annual leave based pro-rata to the agreed time commitment

Working in idyllic, rural location in and around Home Counties

Ongoing professional development (you will play a key role in driving this)

Opportunity to learn and develop your experience in a very unique SME

Opportunity to work with a young, vibrant and energetic leadership team with big ambition

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