Location: Field based covering the Bucks, Berks and London areas.

Full time, Permanent

CST provides IT support services to over 300 clients ranging from small businesses up to nationwide corporates. Our clients include well known companies as well as education organisations and over twenty charities. We have built our success on providing the highest level of service to form productive long lasting partnerships.

We are currently going through a strong period of growth and looking for great people to join our fantastic team in Wooburn Green. We work exceptionally hard in a rewarding environment.

Candidates must have excellent customer service and troubleshooting skills. A real passion for technology and support are essential.

This is a great opportunity to join a growing organisation with opportunities for progression and training.

This is a field based role but you won't be expected to cover the whole area, our engineers are trained to cover no more than a couple of schools within the overall region. Ideally you will also be able to travel to our office in Wooburn as necessary.

The Role:

* To provide onsite IT support to schools

* Maintaining accurate time keeping and the ability to work in a team

* Escalating issues to the Resource Manager (where required) in a timely manner

The Candidate:

The candidate should have experience in some of the following but training will be provided:

* Windows SBS 2008, Server 2012 R2 and Server 2016

* Microsoft Exchange, Office 365, Active Directory Sync

* Active Directory, Group Policy Management, Print Management

* Remote Desktop Services – Dell Hardware (Desktops, Laptops, Servers and iDrac)

* SmoothWall and Sophos

Personal Attributes:

You should be able to demonstrate the following:

* Strong customer service skills

* Excellent communication skills

* Ability to prioritise case load and manage time effectively

* Proactive approach to improving the quality of service they provide

* Ability to pass DBS Checks

What we can offer you:

* Contributory pension scheme

* Savings around childcare, gyms, technology, cars, vouchers, cups of coffee, cinema tickets and discounts in restaurants.

* Holiday entitlement 20 days plus bank holidays. Employees are awarded with an extra days leave for each complete year of service, up to a maximum of 25 days. Employees who are with us for ten complete years receive two additional days leave.

* Career Progression

No Agencies please – thank you