Job Details
My client based in central High Wycombe is looking for a Digital Delivery Manager to head a brand new programme management team within their business.
Job Overview:
An exciting role to work within the brand new programme management team to manage the delivery of a range of digital programmes and projects through the complete lifecycle from initiation to closure. This will include ensuring that they are delivered on time, meet business & technical requirements and are within the agreed budget. You will be managing the delivery of our exciting digital transformation projects, focused on optimising and enhancing the online member journey as well as reviewing our IT infrastructure.
Key Accountabilities:
To be able to deliver digital projects on a day-to-day basis and take responsibility for their delivery using agile and other formal techniques as appropriate.
To be able to gather requirements (technical and non-technical) and to communicate effectively with suppliers and internal teams.
Experience of clearly communicating complex technical situations and solutions to a range of stakeholders who may be non-technical.
To deliver elements of our digital roadmap and future phases of our digital service programme.
To be able to manage tenders and contracts.
To be able to manage, understand and report on membership data.
To understand the high-level IT architecture and be able to facilitate debate and drive decisions on appropriate solutions.
To be able to review the IT infrastructure and to make recommendations.
Take ownership of the estimation and change requests to various suppliers ensuring that responses are provided in a timely manner and the work is completed to time and on budget.
Lead collaborative working and prioritising the work that needs to be completed against the capacity and capability of the teams.
To be responsible to produce comprehensive project plans and documentation to enable the project(s) to be managed against a clear set of defined deliverables and milestones.
To be able to manage budgets effectively.
To use best practice risk management, assessing risks in an informed and considered manner and to plan for the mitigation of these risks.
Provide support and assistance in the promotion and adoption of Programme & Project Management best practices across the business.Personal Effectiveness:
Stakeholder management, strong negotiation and influencing skills.
Excellent communication skills, both written and verbal.
An ability to network within and outside the organisation.
Good team player, self-motivated and able to work on own initiative.
Collaborative approach – working as part of a wider team.
Able to communicate between the technical and non-technical and to ensure suppliers understand our requirements and timescales.Skills, Experience & Qualifications:
At least 2-4 years project delivery experience.
Strong experience of delivering IT and digital projects.
Service delivery and management experience in a complex and dynamic Digital environment.
Track record of delivering multiple projects, preferably in an agile delivery environment.
Project Management qualification (or degree).
An understanding of the project lifecycle and delivery methodologies e.g. Agile
Experience of successfully engaging senior management and groups of stakeholders.
Experience of managing business change.
The ability to gather requirements and write specifications.
Ability to cope in a complex and fast-changing environment, and to respond calmly and rationally to changing aspirations in a deadline-driven situation.
Proven record in managing budgets effectively.
Experience of managing business change.
Previous experience working with Smartsheets.
Experience using Microsoft Dynamics CRM and Power BI
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