Job Ref: 213440102

Date: 2021-03-26 14:04:56

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Zeit für eine neue rolle!

Are you looking for an exciting new opportunity? Do you thrive on providing excellent customer service and support? We have the perfect opportunity for a fluent German speaker with either 1st or 2nd Line IT support experience to join our client’s organisation and their expanding helpdesk based in High Wycombe.

The right candidate will be a team player who is technically minded, the type of person who values the customer experience as being as important as fixing the problem in the first place, and keen to use their languages within their role.

The candidate should have:

* Fluency in both English and German

* Technical support experience within an IT environment OR;

* 2nd line support on retail store systems and peripheral equipment – hardware and software or POS software.

* Ideally, experience of retail payment systems, chip and pin units, contactless

* Technical experience including MS Windows XP/7, MS Office, printer setup & configuration

* Basic network support experience, TCP/IP, wifi, LAN, WAN, PC, laptop

* Engaging communication skills with the ability to make decisions/ act on own initiative

The responsibilities and salary are reflective of the level of experience for the successful candidate and whether they are best suited to 1st or 2nd Line support.

Rewards:

This is an excellent opportunity to build on existing experience and work on some exciting new projects within a great environment, where progression is inherent within the development of the company and the investment in technology

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