Job Ref: 215680228

Date: 2022-01-28 12:57:45

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Job Description

Electronic Service and Repair Manager

Permanent Staff | Buckinghamshire

The Company
Our client is a world leader specialist Manufacturing company with a fantastic reputation in the industry.

The Role

The role is to supervise the product Repair and Service operation which provides factory-based support for OEM and end user.

The responsibilities are listed below:

* Ensuring the service of customer equipment is completed within target timeframes

* Supervision of service personnel and equipment

* Scheduling the work of Service Engineers

* Primary response to customer service requests

* Management of service tickets

* Administer updates to customer during process

* Produce and issue Service reports and quotations to customers

* Ensure current processes are maintained and adhered to.

* Identify potential improvements and implement.

The Candidate
1. Must have strong electronics fault finding and repair skills
2. Good experience in customer service and technical support
3. Ideally have overseen other members of staff but this is not essential

The Package
The salary offered for this position is £35,000 – £45,000

We operate & advertise as an Employment Agency for permanent positions and as an Employment Business for contract/temporary position

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