Job Ref: 213611461

Date: 2021-04-23 16:25:00

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Customer Service Coordinator / Administrator

We are looking for hard working, highly organised and enthusiastic individuals, with excellent communication skills to work as part of our clients busy team.

About the role:

In this role you would be managing multiple client orders, seeing them through from inception to completion. You will be fully responsible for liaising with all relevant departments, customers and shareholders to ensure sales orders are delivered on time. Successful applicants will be required to maintain a high level of customer focus at all times, ensuing you meet your customer’s expectations.

Essential Candidate Skills:

* Focused and commitment to your role

* Manage multiple tasks in an efficient and controlled manner.

* Customer service driven with an excellent telephone manner.

* Able to follow company’s processes and procedures.

* Ability to build rapports with customers, and colleagues.

* Handling complaints in a professional manner.

* Results, targets and quality focused.

* Detailed-oriented and prioritise effectively and meet deadlines.

* A team player who collaborates with all members of the team, department and business.

* Help to develop ideas across the team.

* Be willing to go the extra mile for the sake of the customer, department and the business.

What’s on offer:

* Competitive basic salary

* Monthly commission – adding up to £4,500pa onto your basic salary!

* Staff bonuses & holiday incentives

* Vibrate and fast paced working environment

* Relaxed Fridays with an early finish

* Enhanced pension contributions

* Outstanding training and development opportunities

* Career advancement

This is an exciting opportunity giving the successful applicants the chance to progress their career into the thriving telecoms industry!

For further information please contact Claire at Forte Recruitment Solutions.

Forte Recruitment Solutions are operating as an employment agency on behalf of our end customer

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