Job Ref: 215256176

Date: 2021-11-25 16:33:39

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Contract Delivery Manager – High Wycombe

£40-45k + car package

The Company

Our client has recently been awarded a 7-year contract for the repairs, maintenance, void preparation, and substantial programme of projects to a housing stock of 27,000 across the South of the country.

They are a new business, formed to deliver infrastructure, asset and facilities management services into the UK Defence Sector. They are a 50:50 Joint Venture between 2 already established big players in the FM and Utilities markets with over 55 years' experience.

We are urgently looking to increase headcount prior to mobilisation of the contract on 1st March 2022 and have multiple opportunities across the South East and the South West.

Why apply?

Are you passionate about high levels of customer satisfaction? Do you want to be proud of the work you do every day?

With clear routes for career progression, rewarding work supporting our armed-forces and their families and highly competitive salary and benefits packages these opportunities are too good to miss.

The role

The Delivery Manager will be responsible for the day-to day delivery of the contract via a mixture of direct delivery teams and sub-contractors.

Key accountabilities

* Ensure all works are undertaken safely and embed a safety-first culture

* Responsible for statutory and mandatory asset compliance across the estate.

* Manage and lead a multi-disciplinary delivery team to provide a comprehensive professional repairs and maintenance service, ensuring the organisation complies with our statutory duties.

* Ensure the customer experience is positive and central to all activities.

* Contract performance – meet or exceed all contractual KPIs and SLAs. Hitting targets for customer satisfaction, completions on time, right first time, appointments kept.

* Performance management of supply chain and direct delivery teams.

* P&L ownership for area of responsibility.

* Develop sustainable positive relationships with client and customer.

* Implement an innovative repairs and maintenance solution that is focusses on customer service and improving the lived experience.

Could this be for you?

You will have experience managing a Housing Repairs, Maintenance and Void preparation contract with the ability to manage multiple sites.

Thrive in a pressurised environment, acting decisively when faced with urgent issues while consistently maintaining a high level of service at all times

Experience of effectively managing a team of directly employed trades as well as supply chain.

Excellent communication skills; both verbal and written.

You will have an industry recognised qualification in engineering, building services, management or facilities management (ILM, HNC, HND or equivalent vocational qualification)

ISOH, British Safety Council safety certification or similar is desirable.

For further information please contact or call (phone number removed)

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