Job Ref: 215903178

Date: 2022-02-25 14:21:46

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Air Personnel are delighted to support a client in Buckinghamshire for a role of Charter Customer Service Executive

Our client offers a price transparent and customer focused service that provides clients with access to their fleet. They can source the perfect solution for every trip. Every single last detail is planned ensuring that all you need to do is sit back, relax and enjoy the journey.

Job description

An exciting opportunity has arisen within the team for a customer focused individual to join a friendly and dynamic team based at Wycombe Air Park

The position is ideal for those looking to develop their career in a dynamic customer and sales environment, where no two days are the same.

Customer service is at the heart of what we do, delivering customers the highest standard travel solutions with exemplary service. The ideal person would be professional, dependable, and motivated.

Previous sales and customer service experience in the aviation sector is essential.

The purpose of the role is to assist with the day to day running of the department.

Key Responsibilities:

Quoting of charters flights.

Accepting flight bookings.

Supporting with Inbound and outbound sales.

Building and maintaining strong client relationships with clients and staff.

Attending industry and corporate events if required.

Arranging all aspects of the charter

The ideal candidate would:

Possess strong communication skills and be confident liaising with people by email, over the phone, face to face and video calling.

Be proactive, motivated and enjoy working within an the aviation industry, bringing past experience and knowledge of commercial helicopter/and or aeroplane charter to the role.

Be well organised, with great attention to detail.

Adaptable, flexible and great at problem solving

Be keen to learn and develop their skills through in house training.

Be willing to get involved in all aspects of the day to day running of the charter department

Company Benefits:

Long term career progression.

Exciting networking and industry events.

Free on-site parking.

Private Health Insurance

10% Staff Discount on group products including flying hours

28 days leave a year

Hours are to be discussed at interview, it could be a 4 on 4 off shift pattern – 8am until 8pm but our client is open to discussion.

This is a great opportunity to work for a great team of people, please contact Michelle for further information

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