Job Ref: 215129740

Date: 2021-11-10 17:27:27

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Our client based in High Wycombe is currently recruiting for a Project Coordinator to join their team in High Wycombe.

Our client is flexible with remote working however you would need to come into the High Wycombe site for training and then once a month for team meetings. Therefore, you will need to live a commutable distance to High Wycombe.

A well organised, adaptable and enthusiastic team player with a very good eye for detail, to join their busy team. Working closely with Scheme Owners and external contractors, applicants should expect a varied role. The Product Owner is responsible for the smooth running of a selection of our clients portfolio and must ensure our certification/accreditation schemes are up-to-date and in line with Best Practice.

Reporting to the Product Development Team Leader, Product Owners must be able to build strong working relationships with both internal and external stakeholders such as our Scheme Owners, examiners and assessors.

Role Summary

To promote and manage schemes by building relationships with scheme owners and working with examiners and assessors to ensure products are in line with Best Practice. This Product Owner is responsible for the smooth running of a selection of our clients portfolio.

Key Tasks

Good overview understanding of the products being managed – be able to describe to 3rd parties the products and associated processes, including benefits of scheme and services.
Process applications effectively and efficiently for centrally administered schemes, including managing bespoke portals where applicable.
Build and maintain effective relationships with scheme owners, this will include regular contact and updates.
Represent the company at relevant meetings, events and conferences (and be willing to travel in association with the work).
Build and maintain strong relationships with key internal and external stakeholders
Coordinate and lead meetings, which includes preparing required papers, compile meeting minutes and issue these in a timely manner
Write text for web sites, product brochures and case studies – with review by a Marketing Manager
Maintain appropriate record, documentation and systems in association with the application and schemes
Deal with complaints/issues as required
Project work as directed – working as project team member and leader
Manage projects from inception throughout the full life cycle
Manage high level stakeholders, dealing with 3rd parties (e.g. publishers)
Define scope and manage the day to day aspect of the projects, ensuring all relevant documentation is clear and up to date.
Identify and put contingency in place to address any risks and issues as soon as they arise
Plan and assign appropriate resources to work on the project
Provide reporting both internally and externally and present relevant information at all levels in the business.
Facilitate meetings both internally and externally for products as and when required (including travel, venues and refreshments).
New system end to end testing.
Ad-hoc tasks outside of the general scope of work.Qualifications & Experience

Preferably Bachelor's degree (or equivalent)
GCSE (or equivalent) Grade A-C/9-4 in English
Ideally 3 years' experience of coordination or similar
Experience in building successful relationships at all levelsSkills

Intermediate Word, Excel and PowerPoint
Excellent command of written and spoken English
Customer service and excellent interpersonal skills
Strong coordination and administrative skills
Understanding of the relevant standards and quality policy
Ability to upsell and cross sell products
Willingness to learn and adapt
Ability to multitask, prioritise and work to tight deadlines
Good decision making and problem-solving skills

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