Job Ref: 214864014

Date: 2021-10-11 10:58:05

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My client based in High Wycombe is looking for an income assistant to join their team on a temporary basis.

Monday – Friday – 9am – 5:30pm (5pm finish on Fridays)
£11 – £12.21ph – Depending on experience

Job Purpose:
To maintain individual accounts, including processing receipts, recording, and amending housing benefit (HB) entitlements, creating, and issuing sundry invoices.

Key Accountabilities:

Ensure all accounts are up to date
Record HB receipts on the day of receipt
Raise sundry invoices promptly
Assist with the administrative tasks of the team
To resolve queries
To provide cover across the team as necessary

Required outcomes of the post:
Success in this post will be measured by:-

Cash receipts and HB schedules recorded on timely basis
Sundry invoices raised correctly and issued within agreed timescales
Confirmation that the control framework has been effective (internal audit, external audit, no fraudulent transactions)
Positive feedback from the business
Person specification:
In addition to fulfilling the role in a way that reflects our values, the attitudes, and behaviours we expect from all staff and corporate objectives, this role requires the following:

Essential criteria = (E)
Preferred criteria = (P)

Team orientated; willing to assist colleagues as required (E)
Flexible and adaptable (E)
Good customer service skills (E)
Numerate, accurate and a high level of attention to detail (E)
Positive approach, results and solution focused (E)
Good communication skills; both verbal and written (P)
Part qualified or working towards a financial qualification (P)

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