Job Ref: 215920191

Date: 2022-03-01 09:01:22

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Element has an opportunity for a Certification Support Coordinator to join our team based in High Wycombe on a 12 months' fixed term contract. This is a great opportunity to work with one of the fastest growing companies in the global Testing, Inspection & Certification sector.

Responsibilities

* Ensure that client files and records are maintained in an accurate and complete manner

* Ensure that the correct information is entered onto the certification database

* Ensure that client files are allocated to appropriate external reviewers in accordance with workload priority

* Ensure that client file reviews are processed in a timely manner in accordance with KPIs

* Review currently held data and verify against master data for accuracy and identify any issues

* Provide performance reports as required by the Report Review Manager

Skills / Qualifications

* Experience working with Microsoft suite of office tools (Word, Excel etc)

* Experience working in a fast-paced office environment

* Experience of working within a customer service environment

* Experience of the Certification Industry would be desirable, however not essential

* Excellent interpersonal and communication skills – both written and verbal

* Strong team player

* Self-starter with good organisation skills

* Proactive, logical and methodical

* Confident, punctual and well organised

* Strong attention to detail

* Experience of IBM Lotus Notes would be desirable

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