Job Ref: 215859846

Date: 2022-02-21 11:11:23

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Administrator

Temporary – 3 months+

Rate – £11.24 per hour

Location – High Wycombe

Our client, a leading and expanding engineering testing and certification business is seeking to appoint a temporary Administrator with strong customer service skills. Initially 3 months with possible extension.

Immediate start!!!

Person Spec

Confident communication skills and able to deliver high level of customer service to clients
Able to react to changing deadlines
Team player
Strong attention to detail
Confident in Microsoft Office packages

Duties will include:

Dealing with telephone and email client enquiries
Management of existing Certification customers, you will be creating audit schedules, ensuring client files are maintained in an organised, accurate and complete manner
Monitoring for suspensions, expiring certifications and annual audits and non-conformance
Ensuring correct data is added to the certification database and running regular reports and actioning amendments and corrections where needed
Provide monthly performance reports to all affiliate offices
Respond to minor commercial enquiries from stakeholders
Support the team in the management of credit control processes
Monitor and sample check the accuracy of the FSC database and accuracy of product groups
Carry out website checks for suspended or withdrawn clients and issue non-conformance to the customer
Support other operational and admin functions within the businessOur role in supporting diversity and inclusion
As an international workforce business, we are committed to sourcing personnel that reflects the diversity and values of our client base but also that of Orion Group. We welcome the wide range of experiences and viewpoints that potential workers bring to our business and our clients, including those based on nationality, gender, culture, educational and professional backgrounds, race, ethnicity, sexual orientation, gender identity and expression, disability, and age differences, job classification and religion. In our inclusive workplace, regardless of your employment status as staff or contract, everyone is assured the right of equitable, fair and respectful treatment

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