Job Details
Job Ref: 215420378
Date: 2021-12-21 14:12:09
Administration/Customer Service Support
High Wycombe
£18,750 per annum
Our client, a fantastic and extremely busy company based in High Wycombe, are now looking for an experianced administrator/customer service provider. This is a busy and varied role where you will be responsible for all aspects of administration and telephone work. You will need to be able to deliver excellent customer service!
This company provide some great benefits including: Private Healthcare, Contributory Pension Scheme, Life Assurance, Free onsite parking and lots more!
Key responsibilities:
* Processing prescriptions and communicating with patients to arrange delivery of supplies
* Make calls to patients to remind them to place their orders
* Answering inbound calls
* Order processing
* Exemption checking
* General administration tasks
* Making calls to GP surgeries to discuss prescriptions
* Working to targets that have been set by your Team Leader
* Ad hoc duties as and when required
Person specification:
* Have a keen eye for detail with a high level of accuracy
* Have the ability to work under pressure
* Be reliable, enthusiastic and inquisitive
* Have excellent written and verbal communication
* Have brilliant organizational skills and a “can do” attitude
* Have proven experience of MS Office
* Telephone based customer service background
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What you need to do now
If you're interested in this role please apply and forward an up-to-date copy of your CV. Due to the unprecedented level of applications we are currently receiving, if we have not contacted you within 48 hours of your application then please assume you have been unsuccessful on this occasion.
For the purpose of the Conduct Regulations; when advertising permanent vacancies we are acting as an Employment Agency and when advertising temporary/contract vacancies we are acting as an Employment Business.
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