Job Ref: 214450363

Date: 2021-08-17 11:47:08

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My Haddenham based client is seeking a Customer Service Executive – Export. They are looking for someone to manage and coordinate all aspects of sales, customer service and export their products.

Your duties will be:

* To provide excellent customer service to UK and International customers and European dealers. Manage the sales process from quotations, order processing, export and delivery through SAP. Support exhibitions where needed.

* Coordinate international travel for customers and trainers.

* Manage aftersales processes including any warranty claims.

To be successful in your application you will be:

* A very strong administrator with 5 years plus experience.

* Enjoy working in a very fast paced environment.

* Have knowledge of import/export processes and paperwork and have experience of working with freight forwarders and be confident in negotiating rates.

* Be extremely organised with good communication skills.

* Have a working knowledge of SAP and Microsoft packages.

* Be committed to working as part of a team to ensure customer satisfaction.

* Educated to A level or equivalent.

Working hours are Monday-Friday 8am – 5.30pm

Salary of 30-35K

22 days holiday + bank holidays which increases with service. Pension scheme

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