Job Ref: 208483299

Date: 2021-09-01 14:39:29

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Job title: Night Supervisor
Salary: 21,000 GBP
Location: Gerrard Cross, Buckinghamshire
Type of contract: Permanent
Workplace description: Dating back to 1688, the hotel has undergone significant improvements while still reflecting its long established heritage.
The interior is a mix of contempory & traditional, offering a venue for any occasion; from a relaxing break, lavish wedding or business conference.
Overlooking the picturesque Village Common at Gerrards Cross, The hotel offers a warm welcome to guests as it has done for over 300 years.
Main duties and responsibilities: Providing excellent customer service experience with a smile to all our guests on arrival and departure.
Covering Reception and assisting the Night Manager in the night auditing process.
Maintaining the safety & security of the building and all persons on site, by being alert at all times
Assisting with guest enquiries and resolving general complaints
Being fully conversant with hotel products and services & assisting where required
Covering for the Night Porter on their nights off
Assisting with the service of food and beverages to the bedrooms overnight.
Essential criteria: One years experience in a similar role in hospitality
Knowledge of Opera PMS
Excellent customer care skills
Excellent command of the English language both written & oral
Ability to work on your own initiative
Ability to remain calm and cope well under pressure
A passion for hospitality and service with a smile.
Flexibility to work any of seven nights on a rota basis as required.
Accommodation provided: Yes
Charge for accommodation: 215 GBP per month
I would like to thank you for your interest shown in this position. Please note that we take your application very seriously, but must stress that applications will only be answered in person if they match the criteria of the position advertised.
Important Notes:
1. Applications should be made by email or phone.
2. Applications should be in Word format only and in ENGLISH!
3. DDH Recruitment Ltd does not charge work seekers for its services.
4. All workers will be subject to UK taxation

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