Job Details
Job Ref: 214095688
Date: 2021-06-30 17:54:31
Are you great with people and customers? Do you have exceptional administration skills?
I am working with a fabulous organisation who work in the property sector. Due to a large increase in business they are looking for an additional person for their client management division.
The role is very client centred and you will be managing customers from point of exchange of their property and for up to five years after completion.
Candidates from the property sector would be great, but if you are an exceptional client management individual without this experience, your application will definitely be considered
The successful candidate will be a proficient administrator, have excellent attention to detail and a passion for exemplary customer care. The role is busy so you must be able to prioritise tasks and manage expectations.
Role duties
* Managing customer queries by phone and e mail
* Manage COINS system in order to manage diaries and to generate job sheets
* Assist with all admin duties 6 weeks prior to completion as well as after the sale
* Complete and enter all meter reading onto the database
* Contact clients 6 months after move in date re any snagging issues
* Raise job sheets for relevant trades
* Update company portal
* Plan move in/progress schedules
* Generation and updating of various reports
* What you need to do now
* If you're interested in this role please apply and forward an up-to-date copy of your CV. Due to the unprecedented level of applications we are currently receiving, if we have not contacted you within 48 hours of your application then please assume you have been unsuccessful on this occasion.
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* For the purpose of the Conduct Regulations; when advertising permanent vacancies we are acting as an Employment Agency and when advertising temporary/contract vacancies we are acting as an Employment Business.
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