Job Ref: 214818064

Date: 2021-10-05 11:29:30

Apply Now

Are you looking for temporary work in the Denham area?

If so, we might just have the role for you!

Benefits:

Accrued holiday pay
Access to the Randstad benefits app
Canteen on site
Parking on siteWorking Hours and Pay Rate:

Monday to Friday 09:00 to 17:00
£15.64 PER HOURResponsibilities:

To work as part of the 2nd level Business Operations Order Management team. To provide support for
our 1st level team based in the Customer Contact Centre. To be responsible for ensuring we offer an
excellent customer experience.

Support of the CCC to achieve KPI'S
To provide regular training to all 1st level teams
2nd Level support for CCC customers and Sales Force
Collaborate with Logistic teams to ensure all customer orders are delivered within lead-time
Handling escalated customer telephone calls
Maintenance of customer data in SAP
Working with customers to improve processes and efficiency
Monitoring customers KPI reports and follow up actions to drive continuous improvements
Attendance at customer meetings and visits off site
To review and release all manual orders using Approval Framework following Central Directives Requirements:

Good people skills and customer focused
Work well within a team to demanding schedules
High levels of numeracy
Ability to communicate well with others
Previous experience with invoice queries
Attention to detail
Methodical
Flexible
Adaptable
SAP Experience
Excel Experience
Problem solving
Ability to work as an individual but with the necessary skills to interact as a 'team'
Able to work under pressure
Self-MotivatedThis role is to start immediately, Interviews will take place on site in Denham.

If you tick all the boxes then why not apply today

Apply Now