Job Ref: 215965777

Date: 2022-03-04 14:24:52

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The Automotive Aftermarket technical training department for Robert Bosch Ltd is located at the
class-leading Bosch Training facility in Denham. The role is ideal for any individual with experience in
training coordination with customer focus.
The IMI accredited Bosch Service Training Centre is primarily responsible for delivering training
programmes designed to provide independent vehicle workshops with the core skills required to be
successful in today's complex and dynamic automotive market. This is an excellent opportunity to
work as part of a successful team for a global company.

Your responsibilities will include:
 Coordination of events running at the Bosch Service Training Centre and nationwide.
 Liaising with suppliers and customers to support the planning, scheduling and delivery of
training courses.
 Allocating and managing all course resources required to deliver training.
 Coordinating logistical requirements for regional training across the UK and Ireland.
 Manage the internal finance processing.
 Collaboration with all internal departments (both in the UK and globally) where necessary.
 Communicate via correspondence in regards to course enquiries to course delegates and
organisations on a daily basis.
 General administration and updating of systems associated with delegates, to reflect accurate
training records.
 Pre and post course administrative tasks.
 Support the Training Manager with essential tasks where necessary.
Your profile:
 Excellent communication skills
 Proficient with Microsoft Office, especially Excel, Word and PowerPoint.
 Proficient with Learning Management Systems.
 Experience in customer interaction face to face and via email and telephone.
 Experience in using database systems or SAP is desirable.
 Strong all round communication skills with a focus on delivering excellent customer service.
 Strong organisational skills, time management and problem solving skills. Self-motivated,
hardworking and willing to learn.
 Ability to thrive in a fast paced environment.
 Ability to work effectively both autonomously and within a team.
 A valid driving license is advantageous

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