Job Ref: 215430722

Date: 2021-12-22 20:25:21

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SERVICE DESK ADMINISTRATOR

ADMINISTRATOR

ADMIN

SUPPORT

BUCKINGHSHIRE

The facts:

I am looking for a 'Service Desk' Administrator/Coordinator.
To operate out my client's office in Chalfont St Peter, the closer you live to the office the better.
Joining the main service desk team.
Working on a very busy service desk – described as Busy, Load and FUN!
Service Department consists of 34 Service Engineers and 8 Administrators
Will consider candidates from a variety of backgrounds, ideally Electronic Security but will consider candidates who have worked in a similar role working for a FM, M&E, Electrical, Mechanical, Lift companies etc.Admin/support team looks like this:

4 on main desk, rest operating within more specialist contracts.
Ages range from early 20's right up to 50, a young vibrant team.
Team – happy bunch, work well together, good team dynamics.What's on offer:

Salary: up to £27k depending on experience.
Package: pension scheme, my client pay 5% contribution after 3 months, private health care after 6 months, 20 days holidays plus BH, rising to 22 in 2 years, rising up to 25, capped at 5 years.
Office hours 08:00 to 17:00
Full training will be provided for this role.You:

Must stem from a solid admin/administrator background, ideally have worked with and supported engineers in a previous role.
Live ideally within a 30 min commute from offices in Chalfont St Peter.
Team player
Able to work under pressure, department is fun but very busy all of the time.Must have:

Good Microsoft Office knowledge and experience – be able to demonstrate
Must be able to manipulate a excel spreadsheet – very important.
Excellent customer service skills – must be able to demonstrate, give examples
Excellent communication skills and telephone manner
Articulate, be able to spell and construct sentences well in business writing format.
Highly organised, a planner.If you are interested in this role and meet with the criteria please do no delay in contacting me.

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