You must pass a Criminal Records and Credit check to be able to do this role.*

Nouvo Recruitment are delighted to be working with an elite outsourcing partner who specialise in financial services.

They provide full training, career development and much more.

The Role

* Inbound and outbound telephone calls with customers

* Identify customer circumstances, agree customer outcomes and solutions including: taking payments, making payment plans, referring to a Debt Management Company

* Contact clients and merchants regarding information regarding fraudulent cases

* Navigate an in-house bespoke system

About You

* Experience within a financial environment would be an advantage

* Experience within a call centre environment

* Positive approach to learning

* Excellent communication skills

* Flexible and reliable

* Self-motivated

Due to a very high number of applications we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours please assume that you have been unsuccessful on this occasion. Your CV will be registered with us and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Nouvo Recruitment wishes you the best of luck in your job search.

Nouvo Recruitment Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK