Job Ref: 214416299

Date: 2021-08-11 17:48:51

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Are you looking for a varied Operations Assistant role, within a growing company? Our client is a UK based retail organisation, due to expansion, they have a need for an Operations Assistant, based at their offices near Beaconsfield.

Main duties to include:

* Processing and confirming incoming orders

* Taking inbound calls

* Be first point of contact for service issues, updating and logging within timescales

* Manage returns within agreed timescales

* General administrative duties

* Manage multiple customer order books

* Chase aged orders and ensure delivery within timescales

* Be first point of contact for service issues, updating and logging within timescales

* Manage returns within agreed timescales

* General administrative duties

Who they are looking for:

* Excellent communication skills and a polite and courteous telephone manner

* Someone that will go above and beyond for their customers

* Able to develop strong relationships with colleagues and customers alike

* Someone who can take ownership of tasks and see them through to completion

* Strong attention to detail

* Good MS office skills including Excel

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