Job Ref: 214461720

Date: 2021-08-18 12:32:56

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Placement Administrator

Phoenix Healthcare & Recruitment is an established Homecare provider in Aylesbury Buckinghamshire and Home counties for the past 22 years. Due to the growth of the service we are currently looking for a passionate additional Administrator to join our team at our head office in Aylesbury. The main duties will reverberate around providing support to Homecare, Agency & Recruitment team.

Job role required;

You to be a busy, and key member of the management team.

you will need problem-solving skills,

relationship building,

schedule management skills,

staff management skills

Covering on-call as part of the on-call rota.

Covering Emergency care calls if needed*

Job Duties:

Ensure service schedules are completed and sent to clients.

Communicates with relevant clients/client’s family, suppliers, candidates, and external agencies to resolve daily business as delegated

Reply to emails and telephone calls.

Ensure record-keeping is up to date.

Filing as required

What we are looking for:

Good customer service skills as the majority of the role involve liaising with clients and healthcare professionals and engaging with them daily.

A proactive and can-do attitude with a willingness to work within a team

Be self-motivated and demonstrate the ability to work using their own initiative individual

Have excellent record management skills, ideally some previous administration experience in the care sector.

Having some care experience is helpful but not necessary.

Computer literate with a good understanding of using the software.

Very organized individual, who has attention to detail and the ability to prioritize a workload

Excellent time management skills

Right to work in the UK and Enhanced DBS

A trustworthy team player

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