Job Ref: 214444827

Date: 2022-02-09 21:15:02

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Support Assistant
Responsible To:
Service Manager/Team Leader or other Manager as designated by the company
Role Description:
The Support Assistant is responsible for delivering Service User centred support in accordance with management direction and in compliance with company processes and procedures.
Summary of Benefits:
Hourly rate from £9 to £9.66 per hour depending on experience
28 days annual leave
Company Pension Scheme
Mileage paid for business use
Car business insurance paid
Specific Duties:
The SA will be specifically responsible for:
1. Supporting the Manager, Team Leader and Senior Staff in day to day operations of supported housing unit(s)
2. Maximisation of SU interests by liaising with internal and external stakeholders; and implementation of each SUs support plan
3. Safeguarding the rights and dignity of each SU
4. Fostering of a positive environment in which SUs are actively engaged
5. Conducting daily assessment of SUs mental and physical state; updating associated records and informing management
6. Supporting SUs to build their confidence, self-esteem and their ability to manage their mental health symptoms
7. Personal delivery of physical and mental support to SUs
8. Promoting SUs health and assist in their accurate medication
9. Promoting SUs hygiene and personal presentation
10. Supporting SUs with developing social skills and future independent living
11. Supporting SUs with their daily living skills and domestic chores
12. Supporting SUs with scheduling and attending appointments and day time activities
13. Supporting SUs to use public transport
14. Encouraging and motivating SUs into employment, voluntary work and/or education
15. Maintaining the cleanliness, quality, security and safety of each home and individual service user accommodation
16. Accurate and timely update of SUs and house records
17. Conducting regular two-way communication with SUs and management
18. Key Work with designated SUs; and delivery of specific support as outlined in their support plans
19. Successfully achieving the individual objectives set by the company
20. Enhancing current operations through continuous improvement
Qualifications:
The following qualification, skills and experience are desirable for this role:
1. Preference for NVQ Level 2 or equivalent in Health and Social Care with a minimum of two years experience of care-working within a supported living environment.
2. Strong living skills that can be transferred to service users i.e. all daily living skills etc.
3. Competence in the use of Microsoft Office and Internet applications
4. Strong English spoken, listening and written communication skills
5. Full driving licence desirable and use of own car to transport Service Users

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