Job Ref: 215505786

Date: 2022-01-07 13:50:41

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We are looking for a Help-desk Coordinator on behalf of our well established property service client based in Aylesbury.

We are looking for someone with:

Excellent telephone manner

Good computer skills (CRM, MS Word, Excel, Outlook)

Communicates in a clear concise and professional manner

Able to work both in a team and on their own

Always maintain a positive and enthusiastic attitude

Organise and prioritise – paying attention to detail in a methodical manner

Be honest and open with both customers and colleagues at all times

About the Role:-

This is a fantastic opportunity for someone who is passionate about having a hands on approach, assisting the Managing Director and Project Managers to deliver customers projects on time. Your duties will include.

Answering incoming calls from both customers and suppliers

Respond swiftly to customer requests and keep the customer informed of service activity.

Raising client invoices, service requests, purchase orders and breakdowns etc

Manage department diaries and arranging appointments for service calls.

Manage and maintain the customer database.

Other general administrative duties as required.

Hours; – Monday to Friday 8.30 to 17.00 (No weekends or bank holidays)

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